Dashboard

Read time 7 min Level Beginner Prerequisites An active Buzzscribed login

In a nutshell: Your home Dashboard is a customisable widget grid with a KPI Summary strip on top -- the morning view that tells you the shape of your day before you pick where to work. Toggle widgets on or off, drag to reorder, resize and dismiss them. What you see depends on your account mode, and each widget's View All takes you to the page that owns the detail.

What you will learn

What the home Dashboard does and what the KPI Summary strip shows.
The widgets available, which are on by default, and what each one tells you.
How to customise the dashboard -- toggle, drag, resize, dismiss, reset.
Where to go for the deeper detail each widget only hints at.

The mental model

The home Dashboard is a morning view of the platform. Open Buzzscribed, read the headline counts, then head to the dedicated pages for the day's work. The greeting reads Good morning, Good afternoon or Good evening followed by your first name, with today's date underneath. Two small buttons sit beside it: a question mark that starts a guided tour, and a sliders icon that opens Customise Dashboard.

It is a customisable widget grid -- cards you can switch on or off, drag around and resize -- with the KPI Summary strip across the top. It spans every Story you are running, so the picture is your whole world in one place.

What you see depends on your account mode. The modes run Pitch, then Report, then Campaign, then Business, and each one inherits everything below it. A widget that belongs to a higher mode is not drawn and is not offered in the customise list, and the list tells you which mode you are in when that happens.

The KPI Summary strip

In Report, Campaign and Business modes the strip carries up to six headline numbers:

Active Stories -- how many Stories you are running. Opens the DELIVERY tab of Engagement Hub.
On Track -- shown as x/y, how many of your scored Stories are on track. Opens Engagement Hub's DELIVERY tab on the Results pill. A Story with no KPIs set counts in neither half, so it never flatters the total.
Tasks Due -- tasks due today.
Pending Reviews -- releases waiting on your review in the Editing Suite.
Hours This Week -- your logged time this week. Opens the weekly timesheet so you can log against it.
System Status -- a health indicator for the platform.

On Track takes itself off the strip if you have no scored KPIs at all, so a company that has not set any sees five tiles rather than six.

Only three of them go anywhere: Active Stories, On Track and Hours This Week. Tasks Due, Pending Reviews and System Status are read-outs, not links. Engagement Hub only appears in your menu in Business mode, and only when time recording is switched on for your company -- but the two tiles above open it whatever mode you are in.

In Pitch mode the strip is swapped for a sending view: Sent (30 Days), Read Rate, Queued, Sent This Week and System Status. The first four all open the Mail Dashboard.

The strip is a card like any other. It carries an x in its heading, and it is listed as KPI Summary in the customise modal if you want it back.

The widgets

Below the KPI strip sits the widget grid, in two columns.

On by default

Plan Usage: Your plan limits and what you have used this month -- emails, storage, AI queries and social scans -- with a Manage plan button. Two further readouts appear only when they mean something: Regions when your plan puts a limit on them, and AI Visibility credits when that feature is part of your plan. Shown on every plan, not just the free one.
My Timesheet: A chart of the hours you recorded per weekday against a 7.5-hour target, with a Log Time shortcut. Business mode only.
Pending Reviews: Releases waiting on your sign-off. Each row opens straight into the Editing Suite. Campaign mode and above.
Today's Interviews: Interviews for the day, with previous day, today and next day buttons. Report mode and above.
Recent Engagements: Recent NewsWire downloads -- who has pulled your Story assets lately. View All opens NewsWire Analytics.
Social Connections: Brand social connections that need someone to re-authenticate them. Each row opens that brand in Client CRM. Campaign mode and above.
AI Visibility: Tracked brands whose AI readings need a person. Open takes you to the AI Visibility section in Client CRM. Report mode and above.

Off by default -- switch them on if they fit how you work

Media Mentions: Recent coverage and mentions. View All opens the Meltwater Data Manager. Campaign mode and above.
Renewal Due: Agreements whose term ends within 60 days, plus rolling retainers already past term. Open EH goes to Engagement Hub. Business mode only.
Unscheduled Work: Deliverables with no activity scheduled yet. View All opens Account Management. Campaign mode and above.
My Capacity: Your monthly workload allocation. View All opens Account Management. Campaign mode and above.
Finance Overview: Outstanding invoices. Admin only, and Business mode only. View All opens Finance.
Mail Stats: Email sending statistics. View All opens the Mail Dashboard.
EDM Performance: Marketing-email engagement over a timeframe you pick -- 30 days, 90 days, 6 months or 12 months. View All opens Email Direct Marketing. Campaign mode and above.
News Agenda: Story clusters and trending topics, with its own time-window dropdown (24h, 48h, 7 days) and a country dropdown.

[Screenshot placeholder -- the home Dashboard: the greeting with a tour button and a Customise Dashboard button; the KPI Summary strip; two columns of widget cards below.]

The home Dashboard. The cards are draggable, resizable, and can be toggled on or off.

Customising it

Click the sliders icon beside the greeting to open Customise Dashboard. The modal lists every widget available in your mode with an on/off toggle. Reordering happens on the grid itself, not in the modal: drag a card by the grip handle in its heading to move it, and drag the grey strip along its bottom edge to make it taller or shorter. Most cards also carry an x in the heading that dismisses them; My Timesheet is switched off from the modal instead. Dismissed cards collect in a Hidden bar at the bottom of the page, so you can bring any of them back. Reset to Defaults in the modal asks you to confirm, then restores the standard layout. Your layout is remembered between visits and follows you between devices.

Try this: Open the customise modal, switch on News Agenda, close it, then drag News Agenda to the top of its column and resize it taller. Take the guided tour (the question-mark button by the greeting) for a quick walkthrough. If the layout ends up cluttered, reopen the modal and hit Reset to Defaults -- you are back to the recommended starting point.

Where the deeper detail lives

The dashboard is deliberately shallow -- headline counts and recent activity. When a widget makes you want detail, follow its button:

Recent Engagements → NewsWire Analytics -- cross-campaign NewsWire downloads and pitch performance. It is in the RESULTS menu, in Campaign and Business modes.
Active Stories and On Track → Engagement Hub -- delivery and how each Story is tracking against its objectives.
Per-Story detail → Performance Dashboard -- coverage, quality and Success Score for one campaign. Also in the RESULTS menu, in Campaign and Business modes.
Media Mentions → Meltwater Data Manager; Unscheduled Work and My Capacity → Account Management; Renewal Due → Engagement Hub; Mail Stats → Mail Dashboard.

Treat the dashboard as the index and these pages as the chapters.

Frequently asked

Is this the same as NewsWire Analytics?: Two different pages. The home Dashboard is your customisable widget grid. NewsWire Analytics, in the RESULTS menu, reports NewsWire downloads and pitch performance across campaigns -- the Recent Engagements widget's View All takes you there.
Can I change which widgets show?: Yes. Click the sliders icon beside the greeting to toggle widgets on or off. On the grid, move, resize, reorder and dismiss cards directly. Reset to Defaults restores the standard layout. Your layout saves automatically.
A widget I was told about is not in my list. Why?: It belongs to a higher account mode than yours. The customise list only offers widgets for the mode you are in, and it names that mode when some are held back.
Does Tasks Due open a calendar?: No. There is no calendar page in Buzzscribed -- the old Stories Calendar was retired. Tasks Due is a count on the strip and nothing else. Scheduled work lives on the Schedule pill of Engagement Hub's DELIVERY tab, and team leave has a calendar of its own on the Leave pill of that page's TEAM tab.
Does the dashboard filter by Client or Story?: It spans every Story you are running -- the cross-portfolio picture in one view. The News Agenda widget has its own time-window and country dropdowns, and EDM Performance has its own timeframe dropdown, but those apply to that card alone.
Where is the Finance Overview widget?: Off by default, Admin only, and Business mode only. Turn it on from the customise modal if you have the role for it.
What is the question-mark button by the greeting?: A guided tour of the dashboard. You can restart it at any time.

Key takeaways

The home Dashboard is a customisable widget grid with a KPI Summary strip -- a morning reading view, not a working screen.
KPI strip: Active Stories, On Track (x/y), Tasks Due, Pending Reviews, Hours This Week, System Status -- On Track drops off if you have no scored KPIs. Only Active Stories, On Track and Hours This Week are links. Pitch mode gets a sending strip instead.
On by default: Plan Usage, My Timesheet, Pending Reviews, Today's Interviews, Recent Engagements, Social Connections, AI Visibility. Off by default: Media Mentions, Renewal Due, Unscheduled Work, My Capacity, Finance Overview, Mail Stats, EDM Performance, News Agenda.
Your account mode decides which widgets exist for you at all.
Customise via the modal: toggle, drag, resize, dismiss, reset to defaults. Layout is remembered.