The Interviews Page: An Overview

Interviews is where the broadcast and interview side of a campaign lives: locking in slots between your talent and outlets, keeping the schedule in front of everyone who needs it, and working each booking once it has aired.

Open it from DELIVER > Interviews. That item is in the Report, Campaign and Business menus. Pitch mode does not carry it: Pitch mode has a short flat bar with no DELIVER group and no Interviews item at all.

Interviews handles the logistics. Once an interview has run, the result is recorded on the separate Coverage page, also under DELIVER in those same three modes.

The three tabs

CAMPAIGN: The tab the page opens on, and the picker. Search by name, filter by location, use the All campaigns list, or turn on Include Completed to bring finished campaigns back into the list. The other two tabs stay hidden until you pick one.
BOOKINGS: The interview diary for the campaign you picked. If your account is in Report mode this tab is not shown.
TALENT & ACCESS: Portal access for your spokespeople and for schedule administrators on the client side.

What the BOOKINGS tab gives you

Four counters sit across the top: Total, Confirmed, Tentative and Today.

Under them is a filter row: a search box, a talent list, a Show times in selector that defaults to Spokesperson Time, a status filter (all, or Tentative Only), a cards or table switch, a Hide Past toggle, an Export to Excel button, Add Booking and a refresh button.

Booking an interview

Click Add Booking. The form is in three parts.

Talent and scheduling - the spokespeople attached to this campaign, plus a TBC option and a shortcut to add a new one, and the time zone you are booking in, so the times you type are unambiguous. Then start time, end time and Status. A separate view selector re-displays the slot in another time zone without changing the booking. Buzzscribed warns you if the slot double-books the same person.
Interview details - the interviewer (filled in by searching for the outlet), the type (live or pre-recorded), the method (phone, dial-in, video conference, in-studio or on-location) and booking notes for dial-in details and talking points.
Outlet contact details - contact name, contact email, phone number and a backup number.

The outlet itself comes from your Media CRM through the outlet search, so the outlet record, and the audience figure on it, carries through to any coverage you log later.

The four statuses

Confirmed, Client-Confirmed, Tentative and Awaiting Outlet. There is no Completed or Cancelled status and no drag-and-drop status board. Interviews that have already happened are handled by the Hide Past toggle instead.

Working a booking after it is made

Every booking card carries an Upload button (it reads Replace once a clip is attached) and a More actions menu holding:

Confirm booking - shown while the booking is not yet confirmed.
Email confirmation - shown once it is confirmed but the outlet has not been emailed.
Edit booking, Syndications and Sub Bookings.

Small badges on the card tell you where a booking stands: whether the outlet has been emailed, whether a clip is attached, how many syndications it has, and a No Reach warning when the outlet has no audience figure on its record.

Scoring an interview

Once a booking has a coverage result, its card carries a score row with three things you set yourself - Set sentiment, Set messages and Set prominence - and a read-only ProofScore calculated from them through this campaign's lens. Until you set them, the badge reads Not scored.

Sharing the schedule

On TALENT & ACCESS, every spokesperson on the campaign gets their own Schedule portal link, and you can add client-side Schedule Administrators who see the whole schedule. Neither needs a Buzzscribed login.

Getting the schedule out of Buzzscribed

Two ways, and only two. Send the person their portal link, which always shows the current schedule. Or use Export to Excel on the filter row, which exports exactly what your filters are currently showing. There is no PDF schedule on this page.

Frequently asked

Where do I record the coverage an interview produced?: On the Coverage page, under DELIVER. Interviews books the slot; Coverage records the result.
I cannot see Interviews on my menu.: Check which mode your account is in. Interviews sits under DELIVER in Report, Campaign and Business modes. Pitch mode does not have it.
Where does the audience figure come from?: From the outlet record in your Media CRM. Fix it on the outlet and every booking and coverage item for that outlet follows.
Why can I not see the BOOKINGS tab?: Either you have not picked a campaign yet on the CAMPAIGN tab, or your account is in Report mode, which does not show it.
Can a client see the schedule?: Yes. Add them as a Schedule Administrator on TALENT & ACCESS.

Where to go next

Coverage (DELIVER menu) - recording what each interview produced.
Media Clips (DELIVER menu) - the library of cuttings, screengrabs and recordings.
Campaign Builder (PLAN menu, Campaign and Business modes), TALENT tab, INTERVIEW PREP sub-tab - the talking points and interview tips that flow through to the Schedule portal.
Performance Dashboard (RESULTS menu, Campaign and Business modes) - where bookings, coverage and quality roll up for the campaign.