Survey Forms

Read time 9 min Level Beginner to Intermediate Prerequisites Your tenant has the BUZZVox feature enabled (the CAMPAIGN > BUZZVox menu group)

In a nutshell: BUZZVox Surveys is Buzzscribed's survey tool. Build a form through the Add Question wizard (five question types: Tick All, Tick One, Text Response, Multi-Line Text, Rating Scale), distribute by emailed invitations, testing / single-use / multi-use public links, or a lightbox embed, and read responses on the invitation tabs and the REPORTS tab with crosstabs plus Excel export. Surveys are scoped to a Location and your company -- the invitation is what ties each respondent to their answers.

What you will learn

What BUZZVox Surveys is for and how it is scoped.
How to create a form, add questions and reorder them -- with the five question types available.
The distribution channels: emailed invitations, testing URL, single-use and multi-use public links, lightbox embed.
Where responses surface -- the invitation tabs and the REPORTS tab with crosstabs and Excel export.
How to reach the page in the first place.

The mental model

BUZZVox Surveys (CAMPAIGN menu) is Buzzscribed's survey tool. Build a form, distribute it by email or public link, and collect responses. The BUZZVox menu group is feature-gated -- if it is not on your menu, your tenant has yet to enable it; an Admin can switch it on.

Scoping is straightforward: a survey belongs to a Location (one of your tenant's office or regional locations) and your company. The relationship that ties a respondent to a specific survey is the invitation: when you email someone an invitation, that creates an issuance record, and their answers link back to that issuance. So the chain is survey → invitation → respondent's answers.

Building a survey runs through a guided wizard rather than a freeform canvas. The Add Question modal walks you through question text, optional description, type, required flag, then -- for choice types -- the response options. Existing questions reorder by drag.

Acme PR Corp uses BUZZVox to run the workplace-wellbeing survey that feeds the annual Globex Wellbeing Index -- respondents reached through Globex's internal channels, results exported for the research team to analyse.

The page layout

SURVEYS (tab): The list of your active surveys. Create Form starts a new one (it asks for a survey name). An Import PureProfile Data option pulls external panel data in via an Excel RAW DATA worksheet.
SURVEY SETTINGS (tab, opens when you pick a survey): Per-survey sub-tabs: SETTINGS (name, status, banner, wallpaper, welcome and exit messages, alert email, colours, logo), QUESTION BUILDER, PERMISSIONS, and SHARES & INVITES.
QUESTION BUILDER (sub-tab): Add Question opens the wizard. Drag to reorder existing questions. Choice-type questions get their response options added on the next step of the wizard.
SHARES & INVITES (sub-tab): Distribution links and emailed-invitation management. The hub for getting your survey in front of respondents.
REPORTS (tab): Results analysis -- crosstabs by count and percentage, crosstab filters, and Excel export of the tick-type data in horizontal-axis and vertical-axis layouts.
ARCHIVED (tab): Surveys you have archived.

The five question types

[Screenshot placeholder -- the Add Question wizard modal showing the Question Text field, the optional Description, the Question Type dropdown open with its five entries, and the Required Yes/No selector]

The Add Question wizard. Choice types (Tick All, Tick One) get their response options on the next step; Rating Scale gets its min/max there.

Tick All (Multiple choice) -- respondent selects several options. Options added on the next step.
Tick One (Single choice) -- respondent picks one option. Options added on the next step. The closest equivalent to a dropdown.
Text Response -- a free-text answer. No options needed.
Multi-Line Text -- a longer free-text answer. No options needed.
Rating Scale -- a numeric scale (for example 1-5 or 1-10); configure min and max on the next step.

Distributing a survey

SHARES & INVITES carries every distribution channel the survey supports:

Emailed invitations: Issue Survey Invitation emails the link to a recipient and creates an issuance record. These appear under the invitation tabs and the respondent's answers tie back to the issuance -- the cleanest way to track who responded.
Testing URL: A test-mode link for previewing the survey yourself before it goes live. Use it on every survey before you distribute.
Single Use URL: A public link where a respondent can complete the survey once every seven days. Suited to social-media surveys and focus groups where you want individual signal.
Multiple Use URL: A public link a respondent can complete repeatedly. Suited to job adverts, ongoing feedback forms and recurring check-ins.
Lightbox embed code: Show Code to Embed Survey as Lightbox gives you a snippet you can drop onto any web page so the survey opens in a lightbox in line with your content. Useful when you want respondents to stay on your domain.

Where responses land

Under SHARES & INVITES, the invitation list carries three tabs covering the response lifecycle:

Inactive Invitations -- issuances not yet started.
Incomplete Responses -- surveys a respondent has begun but not finished. Useful for chasing partial responses.
Completed Surveys -- finished responses ready for analysis.

For analysis, the REPORTS tab is the home: crosstabs by count and percentage, crosstab filters for slicing the data, and Excel export of the tick-type data when you need to take the analysis further.

Try this: Create a form, add one Tick One question with three options and one Rating Scale question (1-5), go to SHARES & INVITES, copy the Testing URL, and complete the survey yourself. Open the REPORTS tab and the crosstabs -- your single test response shows the shape of the analysis. You have walked build → distribute → report end to end.

Frequently asked

Where is this page?: CAMPAIGN > BUZZVox Surveys. The whole BUZZVox menu group is feature-gated; an Admin can enable it on your tenant.
How is a survey scoped?: A survey belongs to a Location and your company. Respondents link to a survey via the emailed invitation or via a public link.
How many question types are there?: Five: Tick All, Tick One, Text Response, Multi-Line Text, Rating Scale. Tick One covers the single-choice and dropdown use cases.
Can I embed the survey in a web page?: Yes -- use Show Code to Embed Survey as Lightbox on the SHARES & INVITES tab.
How do I distribute the survey to a large list?: Use emailed invitations to a curated list (best for tracking each respondent) or share the Multiple Use URL in the channel that reaches your audience -- a newsletter, a social post, an internal communication.
How do I get the choice-question data into Excel?: REPORTS tab > Excel Export, in horizontal-axis or vertical-axis layout to match the analysis you are doing.

Key takeaways

BUZZVox Surveys lives under CAMPAIGN. The BUZZVox menu group is feature-gated and an Admin can enable it on the tenant.
A survey is scoped to a Location and your company. Invitations and public links connect respondents to their answers.
Create Form starts a survey; the Add Question wizard guides every question, with drag-to-reorder for existing ones.
Five question types: Tick All, Tick One, Text Response, Multi-Line Text, Rating Scale.
Distribute via emailed invitations, testing URL, single-use public URL, multi-use public URL, or lightbox embed.
Responses: Inactive / Incomplete / Completed invitation tabs; REPORTS tab carries crosstabs (counts and percentages) and Excel export.